DJHJD

DJHJD

Monday, January 08, 2007

A note to PJ

Usually, when I have an email of this character to send, I hold onto it for some time and then reflect. However, your re-entry into today has brought with it the return of a pattern of behavior that I have been without for some years, and that I am unwilling to again engage in. So, without further editing, here we go:

Back when I worked for you full-time, you pretty much had control over access to my time and attention.

Now, things are totally different.

Rule #1 - you don't send an email and then call me to discuss it. If you send an email, it's an asynchronous communication - you WAIT until I answer it.
Rule #2 - you call repeatedly during a day, you are guaranteed to have NONE of your phone calls taken
Rule #3 - you hire me to write a $75 document, you get a $75 document. You do NOT get unlimited phone time. I will not revisit conversations. I will not re-send documents. I bill $150/hour for my time in 10 minute increments. I bill for listening to voice mails. I bill for reading emails. I bill for reading text messages.
Rule #4 - triangulation (getting someone else to call me to obtain the priority you think you're not getting) will drop you down into the basement on priority
Rule #5 - If I'm on the phone with someone else, I do not answer the phone. Ever.
Rule #6 - I don't answer the phone after 5:30 and before 9:00. Ever.
Rule #7 - If you call or email before 9:00 or after 5:30, you still get billed for my processing that communication, even if you don't talk to me.

These are for starters. I no longer provide anxiety support. I don't care about stories or who did what to whom. I am focused on business. I'm working for myself, and that means for my benefit; doing a $75/job and taking 25 phone calls reduces my hourly effective rate by more than half.

I'm being generous about the 25 phone calls.

I spent more than two hours today dealing with the matter from today, and I still don't have credit reports. Once I get credit reports, there just isn't much to talk about - there's just work to be done.

Talking may feel like it's moving something in your reality, but on my side - it's just distraction.

Normally, I'd be more diplomatic in my communication with you, but after having worked with you since 1993, I've come to realize that only blunt force will get your attention and hopefully, interrupt your aggressive pattern which disrupts everyone around you.


Will she pay attention? Stay tuned...

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