PayPal customer service - new era

"Thank you for re-reading to me the information that was provided on the website for the fourth time.  I teach college, and I was able to understand that information from the website - I wanted to understand WHY you took this action.  You have been utterly unhelpful, you have refused to connect me with a supervisor, and this will be reflected in the survey that I will be asked to complete before, likely, the payment is cleared"

"I hope the rest of your shift is utterly miserable.  Now, I am going to hang up on you, which was your goal all along.  Goodbye."